The authors have designed a book of carefully structured training sessions which aim to improve performance and motivation in fields like customer care, the telephone, project management and presentation.
- ISBN10 0566080435
- ISBN13 9780566080432
- Publish Date 29 March 1999
- Publish Status Out of Print
- Out of Print 2 July 2012
- Publish Country GB
- Imprint Gower Publishing Ltd
- Format Paperback
- Pages 388
- Language English