The 60-Minute Active Training Series: How to Bring Out the Better Side of Difficult People, Leader's Guide (Active Training)

by Melvin L Silberman and Freda Hansburg

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Book cover for The 60-Minute Active Training Series: How to Bring Out the Better Side of Difficult People, Leader's Guide

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Faced with people we don’t like or don’t understand, most of us tend to write them off, or worse still, vent about them to others. How to Bring Out the Better Side of Difficult People, Leader’s Guide from the popular 60- Minute Active Training Series offers facilitators a ready-made, effective one-hour program that teaches how to approach difficult people in productive ways. Specifically, participants will be learn how to
  • Draw out people rather than closing them down
  • Overcome their own barriers to understanding others
  • Look beyond the surface to learn what make people “tick”
  • Take a novel approach when a relationship feels stuck
  • ISBN10 0787973548
  • ISBN13 9780787973544
  • Publish Date 7 January 2005
  • Publish Status Active
  • Out of Print 17 May 2023
  • Publish Country US
  • Imprint Pfeiffer
  • Format Paperback
  • Pages 32
  • Language English