"Total Quality Management in Health Care" explains the basic components of a TQM programme relevant to acute and priority health services. The material is presented in an accessible A4 format, with a strong use of visuals, including diagrams, checklists and questionnaires. It describes the basics of total quality management and how they apply to the health service. Readers are shown to start a TQM programme with their own applications and are given a detailed description of what benefits can be expected from a TQM health care programme. The author aims to provide help in meeting the pressures of the new market-focussed health service.
- ISBN10 0582076951
- ISBN13 9780582076952
- Publish Date November 1991
- Publish Status Out of Print
- Out of Print 11 April 1995
- Publish Country GB
- Publisher Elsevier Health Sciences
- Imprint Churchill Livingstone
- Format Paperback
- Pages 128
- Language English