Operations Management is concerned with the management of people and the customer processes and involves the study of the design, planning and control of these processes.
- ISBN10 0631201807
- ISBN13 9780631201809
- Publish Date 23 October 1997
- Publish Status Active
- Publish Country GB
- Publisher John Wiley and Sons Ltd
- Imprint Wiley-Blackwell
- Format Paperback
- Pages 644
- Language English