When Talk Works: Profiles of Mediators

by Deborah M. Kolb

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An intimate look at how twelve mediators achieve extraordinary results.

At last, Deborah Kolb's collection of interview-based profiles of mediators at work is available in paperback. Written in the style of the New Yorker, the book consists of twelve personal and compelling stories of successful mediators for all areas of our society. Kolb reveals who they are and what techniques they use to achieve results.

"The best examination of what mediators actually do. Anyone who wants to settle a dispute will learn from these profiles."
Roger Fisher, coauthor, Getting to Yes

  • ISBN10 0787910902
  • ISBN13 9780787910907
  • Publish Date 27 June 1997
  • Publish Status Active
  • Publish Country US
  • Publisher John Wiley & Sons Inc
  • Imprint Jossey-Bass Inc.,U.S.
  • Format Paperback
  • Pages 544
  • Language English