Service Level Management Best Practice Handbook: Building, Running and Managing Effective Service Level Management Slas - Ready to Use Supporting Documents Bringing Itil Theory Into Practice

by Ivanka Menken and Gerard Blokdijk

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  • ISBN10 6612185074
  • ISBN13 9786612185076
  • Publish Date 29 June 2009 (first published 15 October 2008)
  • Publish Status Active
  • Out of Print 3 March 2010
  • Publish Country US
  • Imprint Emereo Pty Ltd
  • Format eBook
  • Pages 221
  • Language English