The New York Times bestseller that provides a simple, proven approach to improve accountability and the bottom line.
The economy crashes, the government misfires, businesses fail, leaders don't lead, managers don't manage, and people don't follow through, leaving us asking, "How did that happen?"
Surprises caused by a lack of personal accountability plague almost every organization today, from the political arena to large and small businesses. How Did That Happen? offers a proven way to eliminate these nasty surprises, gain an unbeatable competitive edge, and enhance performance by holding others accountable the positive, principled way.
As the experts on workplace accountability and the authors of The Oz Principle, Roger Connors and Tom Smith tackle the next crucial step everyone can take, whether working as a manager, supervisor, CEO, or individual performer: creating greater accountability in all the people on whom you depend.
- ISBN10 1591842581
- ISBN13 9781591842583
- Publish Date 4 September 2009 (first published 11 August 2009)
- Publish Status Transferred
- Publish Country US
- Imprint Portfolio
- Format Hardcover
- Pages 252
- Language English