Designed to help businesses understand the criteria for the Malcolm Baldrige National Quality Award, this work offers an explanation about how to use the criteria to improve an organization. It also includes resources for those applying for the award.
- ISBN10 0527763314
- ISBN13 9780527763312
- Publish Date December 1997
- Publish Status Out of Print
- Out of Print 30 November 1999
- Publish Country US
- Imprint Quality Resources
- Edition 4th Revised edition
- Format Paperback
- Pages 66
- Language English