Many companies, like Motorola, use Productivity's Pocket Guide to the Baldrige Criteria successfully to boost communications and teamwork across all levels of an organization. Whether your company is using the criteria to apply for Malcolm Baldrige National Quality Award or for internal purposes, this handy pocket guide will serve as a quick reference for employees at all levels.The 56-page booklet is a guide to interpreting the criteria in the seven Baldrige categories to help your organization improve performance. It begins with answers to commonly asked questions about the Award criteria. Then it breaks down the 24 items under the seven category headings of the Baldrige criteria with concise explanations and lists quick tips of what excellent companies do in each area.
- ISBN10 1563272911
- ISBN13 9781563272912
- Publish Date 20 January 2003
- Publish Status Out of Stock
- Out of Print 10 March 2008
- Publish Country US
- Publisher Taylor & Francis Inc
- Imprint Productivity Press
- Edition 9th New edition
- Format Paperback
- Pages 60
- Language English