This guide shows how emotionally intelligent communication can be learnt. John Eaton and Roy Johnson deliver techniques and skills for better management: developing empathy, managing conflicts, and creating win/win situations.
- ISBN10 1857037634
- ISBN13 9781857037630
- Publish Date 1 October 2001
- Publish Status Active
- Out of Print 12 March 2013
- Publish Country GB
- Publisher Little, Brown Book Group
- Imprint How To Books Ltd
- Format Paperback (B-Format (198x129 mm))
- Pages 128
- Language English