The airline industry is a vast international business that is central to world economies. In today's environment, it faces many challenges and a tight operational strategy is vital to survive.
In-flight catering is a central part of these strategies at all levels: be they customer satisfaction, marketing, operations or logistics. Fully endorsed by the International Flight Catering Association, Flight Catering is an authoritative guide to this specialised and vital area on the catering industry. With an international team of contributions from both academia and industry it provides a user friendly guide, taking the reader through every aspect from marketing and on board service, to cost control and logistics.
- ISBN10 008047778X
- ISBN13 9780080477787
- Publish Date 19 February 2004 (first published 13 January 2004)
- Publish Status Unknown
- Imprint Society for Neuroscience
- Edition Revised ed.
- Format eBook
- Pages 336
- Language English