Itil V3 Service Capability Soa - Service Offerings and Agreements of It Services Best Practices Study and Implementation Guide

by Tim Malone, Ivanka Menken, and Gerard Blokdijk

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  • ISBN10 1921573554
  • ISBN13 9781921573552
  • Publish Date 1 February 2009
  • Publish Status Active
  • Publish Country US
  • Imprint Emereo Pty Ltd
  • Format Paperback (US Trade)
  • Pages 160
  • Language English