Satisfying the customer is the most vital factor in business success and the main priority in any business must be to win and keep the customer. This book provides a complete programme to achieve success through service by following 12 crucial steps.
- ISBN10 8174460047
- ISBN13 9788174460042
- Publish Date 15 April 2005 (first published 29 July 1991)
- Publish Status Active
- Publish Country IN
- Imprint Excel Books
- Format Paperback
- Pages 180
- Language English