This work outlines how to handle disputes over banking services, from establishing whether the customer or the bank has a valid claim, to determining the most appropriate way of resolving the dispute. This "hands-on" treatment in the widely used and respected Practitioner Series explains: * how the Banking and Building Societies' Ombudsmen scheme operates * how to obtain details of the data which a credit reference agency or bank holds on an individual * the remedies available if that information is incorrect or misleading Precedents and specimen letters, case references, a list of useful addresses and a glossary of banking terms are included, making for complete, practical treatment of the subject.
- ISBN13 9780851216515
- Publish Date 21 May 1990 (first published May 1988)
- Publish Status Out of Print
- Out of Print 16 September 2009
- Publish Country GB
- Imprint FT Law & Tax
- Edition 2nd edition
- Format Paperback
- Pages 1901
- Language English