The perfect companion to Benchmarking for Competitive Advantage, this practical, hands-on, diagnostic guide gives you the 'how to' rather than the 'why?' of benchmarking.
The Benchmarking Workout shows you how to implement a benchmarking programme and measure your company's performance in its business processes, quality processes and core competencies. Create an organization that your competitors have to benchmark against.
Authors :
Tony Bendell and Louise Boulter are both at Nottingham Trent University. Tony Bendell is East Midlands Electricity Professor of Quality Management and has written over 100 articles on quality and related management.
- ISBN10 0273626353
- ISBN13 9780273626350
- Publish Date 30 June 1997
- Publish Status Out of Print
- Out of Print 15 March 2021
- Publish Country GB
- Imprint Financial Times Prentice Hall
- Format Paperback
- Pages 240
- Language English