Design Thinking at Work: How Innovative Organizations are Embracing Design

by David Dunne

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The result of extensive international research with multinationals, governments, and non-profits, Design Thinking at Work explores the challenges that organizations face when developing creative strategies to innovate and solve problems. Now available for the first time in paper, Design Thinking at Work explores how many organizations have embraced "design thinking" as a fresh approach to fundamental problems, and how it may be applied in practice.


Design thinkers constantly run headlong into challenges in bureaucratic and hostile cultures. Through compelling examples and stories from the field, Dunne explains the challenges they face, how the best organizations, including Procter & Gamble and the Australian Tax Office, are dealing with these challenges, and what lessons can be distilled from their experiences. Essential reading for anyone interested in how design works in the real world, Design Thinking at Work challenges many of the wild claims that have been made for design thinking, while offering a way forward.
  • ISBN10 1487501706
  • ISBN13 9781487501709
  • Publish Date 2 November 2018
  • Publish Status Out of Print
  • Out of Print 15 December 2021
  • Publish Country CA
  • Imprint University of Toronto Press
  • Format Hardcover
  • Pages 232
  • Language English