The Business Analysis Handbook: Techniques and Questions to Deliver Better Business Outcomes

by Helen Winter

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Book cover for The Business Analysis Handbook

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FINALIST: Business Book Awards 2020 - Specialist Book Category
FINALIST: PMI UK National Project Awards 2019 - Project Management Literature Category

The business analyst role can cover a wide range of responsibilities, including the elicitation and documenting of business requirements, upfront strategic work, design and implementation phases. Typical difficulties faced by analysts include stakeholders who disagree or don't know their requirements, handling estimates and project deadlines that conflict, and what to do if all the requirements are top priority. The Business Analysis Handbook offers practical solutions to these and other common problems which arise when uncovering requirements or conducting business analysis.

Getting requirements right is difficult; this book offers guidance on delivering the right project results, avoiding extra cost and work, and increasing the benefits to the organization. The Business Analysis Handbook provides an understanding of the analyst role and the soft skills required, and outlines industry standard tools and techniques with guidelines on their use to suit the most appropriate situations. Covering numerous techniques such as Business Process Model and Notation (BPMN), use cases and user stories, this essential guide also includes standard templates to save time and ensure nothing important is missed.
  • ISBN10 0749497068
  • ISBN13 9780749497064
  • Publish Date 3 September 2019
  • Publish Status Out of Print
  • Out of Print 6 June 2023
  • Publish Country GB
  • Imprint Kogan Page Ltd
  • Format Paperback (US Trade)
  • Pages 280
  • Language English