Availability Management for It Services Best Practice Handbook: Proactively Manage and Maintain Service Levels to Meet Sla Expectations in Reliability, Maintainability, Serviceability, Resilience and Security - Ready to Use Bringing Theory Into Action

by Ivanka Menken and Gerard Blokdijk

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  • ISBN10 6612197382
  • ISBN13 9786612197383
  • Publish Date 8 July 2009
  • Publish Status Active
  • Out of Print 2 December 2009
  • Publish Country US
  • Imprint Emereo Publishing
  • Format eBook
  • Pages 116
  • Language English