Trust is seemingly in decline in contemporary society, yet its significance and value is undiminished. Numerous scandals afflicting business and politics, the growth of spin and a loss of faith in leaders as people with strong values have all eroded levels of trust. As trust becomes a scarcer commodity, those people and organizations that possess it have a distinct advantage. Trust matters - in fact, it is essential for: · Organizational Success and Profitability · Winning and Retaining Customers · Effective Leadership · Innovation and Creativity · Motivating and Energising People · Managing Risk · Personal Satisfaction, Fulfilment and Success This book is about trust: What can be achieved when it's present, what can happen when it's not and how to develop it.
- ISBN13 9781349516155
- Publish Date 1 January 2004
- Publish Status Active
- Publish Country GB
- Imprint Palgrave Macmillan
- Edition Softcover reprint of the original 1st ed. 2004
- Format Paperback
- Pages 178
- Language English