This is a guide to a range of communication approaches that might be used in a wide variety of situations. Approaches discussed in this book can be applied when dealing with employees, shareholders and customers. The book distinguishes between information and communication - defined as requiring a dialogue between two or more parties. The author outlines some of the main techniques of communication in two parts: "Skills" and "Challenges".
- ISBN10 1860720439
- ISBN13 9781860720437
- Publish Date 15 March 1998
- Publish Status Out of Print
- Out of Print 14 August 2007
- Publish Country GB
- Imprint ICSA Publishing Ltd
- Format Paperback
- Pages 264
- Language English