Get a practical, actionable, three-step process to build and leverage important relationshipsMost people know instinctively how to build positive, long-lasting relationships with spouses, friends, and even co-workers–but few of us know how to consciously and systematically build and maintain positive business relationships. For years, The Relationship Edge has successfully shown people how to build personal relationships and repair damaged ones with a proven three-step process.
This completely updated third edition offers a fresh perspective on that process and includes more contemporary case studies, as well as how to build and nurture relationships online.
- Develop the right mindset–understand that personal relationships are vital to business success, both offline and online
- Ask the right questions–discover the common ground you share with others
- Do the right thing–be truthful and straightforward or you'll undermine the goodwill you've worked so hard to build
- Jerry Acuff, the author, has a proven record of success with previous editions of The Relationship Edge
With real case studies and step-by-step guidance, The Relationship Edge, Third Edition offers the tools and advice you need to develop strong, rewarding relationships with customers, co-workers, and managers. Jerry Acuff's latest version is packed full of practical, concrete information on the mechanics of interpersonal relationships in the business world, all designed to have you doing business better and more productively than ever.
- ISBN10 0470915471
- ISBN13 9780470915479
- Publish Date 8 March 2011 (first published 12 January 2007)
- Publish Status Active
- Publish Country US
- Imprint John Wiley & Sons Inc
- Edition 3rd Edition
- Format Paperback
- Pages 272
- Language English