Managing Conflict and Workplace Relationships

by James O'Rourke and Sandra Collins

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"Module 5: Managing Conflict and Workplace Relationships" uses an approach that involves far more than dispute resolution or figuring out how limited resources can be distributed equitably among people who think they all deserve more. This module shows us how to manage our own emotions, as well as those of others. Creative conflict, along with harmony and synchronicity in the workplace are issues too many of us have avoided because we simply didn't understand them or didn't know what to say. "Managing Conflict and Workplace Relationships" helps readers to understand conflict and clearly illustrates how to deal with it.
  • ISBN10 0324152574
  • ISBN13 9780324152579
  • Publish Date 30 December 2003
  • Publish Status Out of Print
  • Out of Print 12 December 2013
  • Publish Country US
  • Publisher Cengage Learning, Inc
  • Imprint South-Western
  • Edition 1-Simul and Revised ed.
  • Format Paperback
  • Pages 128
  • Language English