Service Leadership: Sense Making, Calling and Meaning within Organizations

by Richard J. Goossen and Theodore Roosevelt Malloch

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Book cover for Service Leadership

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It is well understood that employees who are fulfilled and satisfied within their jobs make more effective ambassadors for their companies.

And yet, most companies and their leaders are typically not attuned to the desires and deep motivations of individuals. These individuals will, of course, spend much of their waking hours in a work environment.

How does the individual pursuit of meaning, calling and happiness exist within an organizational context? Can it thrive in that environment and provide a satisfactory means for the fulfilment of the individual and their concomitant commitment to their company or organization? Is that possible? And what are the benefits of the organization providing that type of environment?

This book identifies a concept of service leadership that will help organizations engage individuals in their sense of calling—and provides a practical framework to act on it. It argues that service leadership within an organization works most effectively when the purpose of the organization is in harmony with the individual calling of employees, so that both the purposes of the organization and the individuals within it are fulfilled simultaneously. When the rules of service leadership are followed, company leaders can empower their employees and ultimately build a more effective organization.

  • ISBN10 1783537795
  • ISBN13 9781783537792
  • Publish Date 31 August 2017
  • Publish Status Active
  • Publish Country GB
  • Publisher Taylor & Francis Ltd
  • Imprint Greenleaf Publishing
  • Format Hardcover
  • Pages 240
  • Language English