Tourism is about people. Whether as customers or clients, the tourism product is dependant on the human factor. This book addresses "people" issues from a broad tourism perspective, covering employment in tourism, human resource management and people as customers. International case studies illustrate the issues. The book is introductory and should appeal to students in a broad range of disciplines.
- ISBN10 1861523661
- ISBN13 9781861523662
- Publish Date 10 October 1998 (first published 1 March 1996)
- Publish Status Cancelled
- Out of Print 20 March 2006
- Publish Country GB
- Imprint Cengage Learning EMEA
- Format Paperback
- Language English