Practical and easy to use, this human services text provides important guidelines for working within agencies. The authors address important topics germane to management and administration, including evidence-based and empirically based practice, as well as challenges of management, environments of human service agencies, program design, organizational theory and design, human resources, supervisory relationships, finances, information systems, program evaluation, organizational change, leadership, and achieving and maintaining organizational excellence. To help you view issues in action, the authors have included a case example in each chapter, along with reflection questions to help you reflect on how you would handle the scenario.
- ISBN13 9780840034274
- Publish Date 15 August 2011 (first published 1 August 2006)
- Publish Status Active
- Publish Country US
- Publisher Cengage Learning, Inc
- Imprint Brooks/Cole
- Edition 5th edition
- Format Paperback
- Pages 320
- Language English