The Management of Event Operations: project management, planning and customer satisfaction provides an introduction to the management of operations for the event planner and venue provider. Taking an holistic view of an event enterprise, it links the traditional topics within operations management to present a coherent and hands-on approach specifically for the events manager. The approach is pragmatic and is dictated by practical consequences and considerations, which are so important to an event manager who balances many views and needs from diverse stakeholders.
- ISBN10 0080455743
- ISBN13 9780080455747
- Publish Date 24 October 2005 (first published 23 September 2005)
- Publish Status Unknown
- Imprint Butterworth-Heinemann
- Format eBook
- Pages 304
- Language English