This workbook is suitable for anyone taking the Retail Certificate who is working in the industry or training to join. Covers all Foundation and most Option Units of NVQ Levels 1 and 2. Areas covered include customer contact, stock control, display, taking payments and safety, which are relevant to all sectors of the industry. The emphasis is on doing and gaining competence in a work environment. There is an accompanying photocopiable pack for tutors/trainers/supervisors, which contains guidance material and further suggestions for assignment and activity work.
- ISBN10 0333556887
- ISBN13 9780333556887
- Publish Date March 1992
- Publish Status Out of Print
- Out of Print 20 August 1999
- Publish Country GB
- Imprint Palgrave Macmillan
- Format Paperback
- Pages 120
- Language English