Becoming the top-ranking sales rep is the burning desire in the hearts of thousands of reps. This heated competition to become number one exists at virtually every company that has a sales force of two or more people.Now readers can achieve this goal with Loyalty-Based Selling. Unveiling seven powerful steps, this action-packed book offers readers a foolproof way to learn and execute exactly what it takes to get to the top. The concept is so simple, yet so profound that people will ask themselves why they hadn't thought of it years ago. Readers will learn how to: Deliver the best service customers have ever received
-- Elevate relationships to the pinnacle level -- friendships
-- Turn angry customers into deeply loyal ones
-- Convert customer loyalty into skyrocketing sales numbers
-- Make huge positive impressions on customers
-- Use creative and effective techniques to thrill customers
-- Save time for themselves and for their customers.Respectful of time and intelligence, Loyalty-Based Selling moves quickly, teaches quickly, and makes results a reality.
- ISBN10 0814426220
- ISBN13 9780814426227
- Publish Date December 2001 (first published 3 August 2001)
- Publish Status Active
- Publish Country US
- Publisher HarperCollins Focus
- Imprint Amacom
- Format eBook
- Language English