What do your people at work and your spouse and kids at home have in common with a five-ton killer whale? This work explains that both whales and people perform better when you accentuate the positive. It shows how using the techniques of animal trainers - specifically those responsible for the killer whales of SeaWorld - can supercharge your effectiveness at work and at home. It explains the difference between "GOTcha" (catching people doing things wrong) and "Whale Done!" (catching people doing things right).
- ISBN13 9781857883213
- Publish Date 1 May 2002
- Publish Status Out of Print
- Out of Print 23 January 2004
- Publish Country GB
- Imprint Nicholas Brealey Publishing
- Format Hardcover
- Pages 133
- Language English