Customer Is King: How to Exceed Their Expectations (Virgin business guides)

by Robert Craven

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Book cover for Customer Is King: How to Exceed Their Expectations

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What happens to your customers when you do business with them? Customer is King helps you to approach the problem from the point of view of the clients and work towards the level of customer satisfaction that makes them come back to you again and again.
Practical and packed full of easy-to-understand advice, you'll find:
* checklists and worksheets
* case studies of real businesses
* frequently asked questions

  • ISBN10 0753509687
  • ISBN13 9780753509685
  • Publish Date 10 February 2005 (first published 4 July 2002)
  • Publish Status Active
  • Out of Print 11 October 2023
  • Publish Country GB
  • Imprint Virgin Books
  • Format Paperback
  • Pages 240
  • Language English