This challengingly interactive book constantly encourages the reader to reassess his or her approach to management behaviour through a blend of theory and practical examples. Cases are drawn from businesses in Europe, the United States and Japan to back up the personal, interpersonal and communication skills theory covered. Each chapter of this book follows a five-step formula of skill preassessment, skill learning, skill analysis, skill practice and skill application, allowing the book to be used both by the management student and the practising manager. Included are activities which allow the reader to assess and practise management skills, discussions of underlying behavioural guidelines, examples of effective and ineffective applications of behavioural principles and simulations and role-playing scenarios.
  • ISBN10 1282650319
  • ISBN13 9781282650312
  • Publish Date 1 January 2011 (first published 30 June 1984)
  • Publish Status Active
  • Out of Print 21 April 2015
  • Publish Country US
  • Imprint Prentice Hall
  • Format eBook
  • Pages 743
  • Language English