Timothy L. Keiningham

5 books

Feb 4, 2015
Cover of The Wallet Allocation Rule

The Wallet Allocation Rule

Jan 1, 2005
Cover of Loyalty Myths

Loyalty Myths

Jan 17, 1997
Cover of Service Marketing: Quality and Financial Impact with Software

Service Marketing: Quality and Financial Impact with Software

Jan 13, 1997
Cover of SERVICE MARKETING PACKAGE W/RDGS SERV MRKTG

SERVICE MARKETING PACKAGE W/RDGS SERV MRKTG

Mar 30, 1996
Cover of Service Marketing

Service Marketing