From a new performance management plan that wreaks havoc on the workforce to a new CEO whose change initiatives receive a cool response from employees - this volume helps executives and managers decide what to do when their initiatives backfire or simply don't work. These thought-provoking guides present common managerial dilemmas and offer concrete advice from experts on how to resolve them - and help managers improve their own decision-making skills by encouraging them to come to their own conclusions.

How do you handle a star performer who is toxic to other workers? What do you do when your best manager has a meltdown? From tantrums to taboo interoffice affairs, this guide explores ways to handle wide range of behavioral issues that affect employees and managers.

PR disasters. Clashes between global managers. Faulty products. This guide helps marketers learn to navigate when the environment or the product starts to sour. The thought-provoking guides present common managerial dilemmas and offer concrete advice from experts on how to resolve them - and help managers improve their own decision-making skills by encouraging them to come to their own conclusions.