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A presentation of an array of the most ingenious, frustrating, beautiful and terrible visual solutions that designers and illustrators have invented to help us handle modern technology and everyday products. It shows us how to floss our teeth properly, where to insert the printer cartridge, which button to press to transfer a telephone call, how to use chopsticks, how to open a milk carton and where to exit the aeroplane in case of emergency landing. The volume traces the history of visual instr...

Electronic mail is a primary means of communication among computer users. It is text-based but conversational and spontaneous, and it has its own special rules and restrictions. E-mail has the potential to reach instantaneously one or thousands of people worldwide, giving users incredible power and accessibility. The book explains in a concise, easy-to-use format essential e-mail guidelines and rules. It covers style, tone, typography, formatting, politics, and etiquette and outlines basic rules...

Over the past decade, the World Wide Web has dramatically changed the face of technical communication, but the teaching of writing has thus far altered very little to accommodate this rapidly changing context. Technical Communication and the World Wide Web offers substantial and broadly applicable strategies for teaching global communication issues affecting writing for the World Wide Web. Editors Carol Lipson and Michael Day have brought together an exceptional group of experienced and well-kn...

Social Media in Disaster Response focuses on how emerging social web tools provide researchers and practitioners with new opportunities to address disaster communication and information design for participatory cultures. Both groups, however, currently lack research toolkits for tracing participant networks across systems; there is little understanding of how to design not just for individual social web sites, but how to design across multiple systems. Given the volatile political and ecological...

Technical topics in science and engineering always present challenges when it comes to conveying or arguing information in a clear and effective manner. This book was written to address that challenge, using time-proven techniques developed by the author for academic courses and onsite training programs he has used for several decades at engineering schools, design and professional conferences. The book will show how to focus on critical objectives, develop a logical outline, and then use clear,...

The new, cutting-edge BUSINESS COMMUNICATION, 8e helps take your communication skills to a higher level by combining up-to-date technology with stellar content to give you the foundations needed for success in business. Reflecting today's e-inundated marketplace, this comprehensive text covers the basics for all forms of business communication, from letters to e-mail, business plans to presentations, listening skills to nonverbal messages, diversity to teamwork, visual aids to Web blogs, interpe...

This brief, practical guide illustrates the most common kinds of business correspondence that a university professor is required to produce and offers useful advice to make these communications as effective as possible. The author also offers general suggestions on effective writing, including brainstorming and collaborating, persuasion, outlining and revising, and designing documents.

This comprehensive book is an all-inclusive job search handbook addressing all areas of the job search in an easy-to-read style. This resource is designed to lead users step-by-step through the job search maze. It includes exercises to help users assess their skills and focus on career objectives to land the right job for them. It also includes writing an effective cover letter, networking and interviewing skills, producing an electronic resume, and using the Internet in the job search. This uni...

A revolutionary new resource that brings documentation product management ideas up to date The 1994 bestselling classic Managing Your Documentation Projects set the industry standard for technical documentation. However, since then, much has changed in the world of information development. With this new title, JoAnn Hackos looks beyond the structured project of the 1980s and 1990s. Instead, she focuses on the rapidly changing projects of the 21st century and addresses how to introduce agile inf...

"The 2007 Cumulative Supplement" includes 59 new or revised accounting procedures, as well as 35 accounting forms and reports. Here is a sample of some key additions: a list of 158 policies that can be dropped directly into a company's corporate policy manual to assist in providing a more comprehensive control environment; a complete accounting controls manual containing hundreds of controls that can be applied to a variety of accounting and related systems; and a complete purchasing card proced...

How many pieces of paper land on your desk each day, or emails in your inbox? Your readers the people you communicate with at work are no different. So how can you make your communication stand out from the pile and get the job done? Whether you re crafting a short and sweet email or bidding for a crucial project, Business Writing For Dummies is the only guide you need. Inside you ll find: * The basic principles of how to write well * How to avoid the common pitfalls that immediately turn a read...

This text-workbook uses annotated examples to illustrate grammar principles and includes "checkpoint" exercises with answers to help students monitor their progress as they cover each new topic. The workbook section allows students to apply principles through 96 pages of unit-correlated review exercises.

Marketing is a very diverse discipline, dealing with everything from the costs of globalization to the benefits of money-back guarantees. However, there is one thing that all marketing academics share. They are writers. They publish or perish. Their careers are advanced, and their reputations are enhanced, by the written word. Despite its importance, writing is rarely discussed, much less written about, by marketing scholars. It is one of the least understood, yet most significant, academic co...

Computer science graduates often find software engineering knowledge and skills are more in demand after they join the industry. However, given the lecture-based curriculum present in academia, it is not an easy undertaking to deliver industry-standard knowledge and skills in a software engineering classroom as such lectures hardly engage or convince students. Overcoming Challenges in Software Engineering Education: Delivering Non-Technical Knowledge and Skills combines recent advances and best...

Public Relations Writing: Principles in Practice is a comprehensive core text that guides students from the most basic foundations of public relations writing-research, planning, ethics, organizational culture, law, and design-through the production of actual, effective public relations materials. Now published by SAGE Publications, this edition has been updated throughout to include current events and Web addresses. Core content includes such subject areas as news and features, writing for pri...