When discussing being stuck in a "win-win vs. win-lose" debate, most negotiation books focus on face-to-face tactics. Yet, table tactics are only the "first dimension" of David A. Lax and James K. Sebenius' pathbreaking 3-D Negotiation (TM) approach, developed from their decades of doing deals and analyzing great dealmakers. Moves in their "second dimension"--deal design--systematically unlock economic and noneconomic value by creatively structuring agreements. But what sets the 3-D approach apa...
Communication and Organizational Crisis
by Matthew W. Seeger, Dr Timothy L Sellnow, and Robert R. Ulmer
How to Stay Cool, Calm & Collected When the Pressure's on
by John E Newman
Pressures, problems, and conflicts are a fact of life. But the manager who can face problems head-on and deal with them calmly is way ahead of the game. How to Stay Cool, Calm & Collected When the Pressure's On offers a systematic approach to dealing with a world that often seems a chaotic confluence of tough decisions, difficult situations, and combative people. Written by a stress expert with a Ph.D. in organizational psychology, this antidote to stress and strain lays out a unique and powerfu...
One of the 100 best behavioural economic books of all time recommended by Jeff Bezos, Tim Ferriss, Satya Nadella, Brian Tracy and Erik Brynjolfsson. The Olympics. X-Factor. The Rich List. The Nobel Prize. Everywhere you look: competition - for fame, money, attention, status. Being top seems to be everything - but what is it costing all of us? We depend on competition and expect it to identify the best, make complicated decisions easy and to motivate the lazy and inspire the dreamers. But, as...
This clearly articulated statement offers a hopeful and workable approach to conflict-that eternally beleaguering human situation. John Paul Lederach is internationally recognized for his breakthrough thinking and action related to conflict on all levels-person-to-person, factions within communities, warring nations. He explores why "conflict transformation" is more appropriate than "conflict resolution" or "management." But he refuses to be drawn into impractical idealism. Conflict Transforma...
Culture and Conflict Management in Foreign-Invested Enterprises in China (European University studies :sociology, #369) (Europaische Hochschulschriften/European University Studies / Publications Universitaires Europeennes Reihe 22: Soziologie/Series 22: Sociology/Serie 22: Sociologie, #369)
by Shiyong Peng
Ist das Mobbing? - Sieben Portrait-Skizzen von Mobbing-Betroffenen
by Christoph Bisel
Pfeiffer′s Classic Activities for Managing Conflict at Work
Learn how to manage conflict in the workplace and benefit from it! When individuals come together in teams, their personal differences in values and attitudes can often contribute to the creation of conflict. But, as this book shows, conflict isn't necessarily destructive. When managed properly, it can actually be beneficial. "Pfeiffer's Classic Activities for Managing Conflict at Work" provides a wide range of different approaches - activities, exercises, and models - to help you understand why...
Discover how mindfulness can help you resolve the inevitable problems that arise in your personal and professional relationships in this “groundbreaking, creative” guide to Zen-based conflict resolution (Jan Chozen Bays) Conflict is going to be part of your life—as long as you have relationships, hold down a job, or have dry cleaning to be picked up. Bracing yourself against it won’t make it go away, but if you approach it consciously, you can navigate it in a way that not only honors everyon...
Across the world governments proclaim that they will never ‘negotiate with evil’. And yet they always have and always will. From jungle clearings to stately homes and anonymous airport hotels, Talking to Terrorists puts us in the room with the terrorists, secret agents and go-betweens who seek to change the course of history. Jonathan Powell has spent nearly two decades mediating between governments and terrorist organisations. Drawing on conflicts from Colombia and Sri Lanka to Palestine and...
What will happen to your business community in the event of a disaster? Emergency service providers and industrial fire brigade leaders will want to read this book to learn how rapid change in the business environment is the new norm. The ability to effectively respond to and manage disruptions in a timely manner are now the deciding factor in any organization's survivability. Integrated Business Continuity: Maintaining Resilience in Uncertain Times guides senior executives, operational manage...
Contemporary societies are increasingly crisis-prone, and crises have profound implications for the rapidly changing political, economic, and social landscape. Crises pose major challenges to governments, communities, leaders, and organizations. The Oxford Encyclopedia of Crisis Analysis provides a comprehensive overview of the rapidly emerging and evolving field of crisis studies and explores its connection to several relevant neighboring fields of knowledge. Crises are complex, unfold in dive...
This book explains why the negotiation process is not finished when a deal is signed and elaborates on how to get better deals when focusing on sustainable collaboration rather than on the deal itself. This book is a pioneer in showing the extent of the negotiation process. It makes the case that whenever negotiators assume that the negotiation is finished when a deal is signed they dive into a pitfall. What follows the signature of a deal is the enforcement of the contract which is when all su...
Employee participation and voice (EPV) concern power and influence. Traditionally, EPV has encompassed worker attempts to wrest control from employers through radical societal transformation or to share control through collective regulation by trade unions. This book offers a controversial alternative arguing that, in recent years, participation has shifted direction. In Employee Voice and Participation, the author contends that participation has moved away from employee attempts to secure auto...
Collaboration is key for organizations in the 21st century, yet few business people have been trained to teach this skill. How do you advance ideas in a collaborative way and then communicate them throughout your company? In this practical book, author Gretchen Anderson shows you how to generate ideas with others while gaining buy-in from all levels of your organization. Product managers, designers, marketers, technical leaders, and executives will obtain better insight into how team members w...
Successful Business Recovery Planning in a Week (Iaw)
by Jacqueline Chapman
Business Recovery Planning (or rather the lack of it amongst most UK companies) has been increasingly in the news in recent years. This book argues the case for every company (of all shapes and sizes) to consider the impact a disaster would have on their business. It covers issues such as: Where is your company going wrong What is insured. How a plan should be developed How to handle disaster when it happens How to cope with the aftermath of disaster How to implement a recovery plan
Don’t let a bad boss or manager hold you back from being successful! Every day millions of people with high potential are frustrated and held back by incompetent leaders. New York Times bestselling author and leadership expert John C. Maxwell knows this because the number one question he gets asked is about how to lead when the boss isn’t a good leader. You don’t have to be trapped in your work situation. In this book, adapted from the million-selling The 360-Degree Leader, and now distilled d...
Racial and Ethnic Diversity in the Performing Arts Workforce examines the systemic and institutional barriers and individual biases that continue to perpetuate a predominately White nonprofit performing arts workforce in the United States. Workforce diversity, for purposes of this book, is defined as racial and ethnic diversity among workforce participants and stakeholders in the performing arts, including employees, artists, board members, funders, donors, educators, audience, and community mem...
Problems that "just won't go away" can be settled through methods developed by one of America's leading experts in conflict resolution. In clear language, Weeks shows readers how to turn conflict into lasting partnerships and ensure a fruitful outcome.
Angesichts der Globalisierung suchen Unternehmen nach Moeglichkeiten, veranderten Marktanforderungen gerecht zu werden. Eine Massnahme besteht in der Auslagerung von IT-Services in Niedriglohnlander, dem "IT-Offshoring". Erste Erfahrungen deutscher Firmen waren allerdings nicht durchweg positiv. Strukturelle Rahmenbedingungen des deutschen IT-Service-Marktes, kulturelle und sprachliche Unterschiede erfordern spezifische Herangehensweisen.