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China has experienced radical economical and societal change since the reform process was initiated in 1978. These changes have brought about significant income discrepancy between regions, social classes, and generations and greatly impacted on various aspects of people’s livelihood. This set is a collection of twenty-five papers by Zhao Renwei, the former director of the Institute of Economics of the Chinese Academy of Social Sciences. In the first volume, the author examines the imbalance in...

The advent of the era of "e-Service," the provision of services over electronic networks like the internet, is one of the dominant business themes of the new millennium. It reflects the fundamental shift in the economy from goods to services and the explosive expansion of information technology. This book provides a collection of different perspectives on e-Service and a unified framework to understand it, even as the business community grapples with the concept. It features contributions from k...

Effective logistics play a critical role in disaster preparation and response, but how can those working in this field deliver in environments which are often dangerous and unstable? Humanitarian Logistics provides thought-provoking guidance and discussion of the core issues facing practitioners involved in managing the logistics of disaster relief. With insights from academics and practitioners who have worked in these situations, this multi-contributed book offers suggestions for best practi...

In a typical day, a customer's journey moves from a physical to a digital environment multiple times, to successfully and effectively manage a customer's experience organizations need to integrate both these environments in an omnichannel way. This edited book examines customer journeys, omnichannel retailing, digital and mobile marketing, augmented and virtual reality, gamification, artificial intelligence in marketing, blockchain applications and more to provide theoretical and practical met...

This approach to retail strategy and implementation is structured around the key themes of planning and control. It covers all stages of retail strategy, including analysis, planning, implementation and control, much of which is based on real world experience with contributions from relevant management literature. The book covers all aspects of retail strategy and implementation from merchandise and customer service through to human resource development, management of the supply chain, and devel...

An analysis of the potential of e-commerce and the difficulties and pitfalls of this new business world.

Written by entrepreneurs, for entrepreneurs, Fashion Entrepreneurship: Retail Business Planning, 2nd Edition, serves as a step-by-step guide to starting a fashion retail business. In addition to exploring entrepreneurship, management, and market segmentation, the text covers tactical elements such as financial statements, cash flow, accessing capital, merchandising, and creating a store on the Web. Using a hypothetical business plan that builds progressively with each chapter, the book offers a...

As concern for the environment rises, companies must take more account of the external costs of logistics associated mainly with climate change, air pollution, noise, vibration and accidents. Green Logistics analyzes the environmental consequences of logistics and how to deal with them. Written by a leading team of logistics academics, the book examines ways of reducing these externalities and achieving a more sustainable balance between economic, environmental and social objectives. It examines...

"Alligators, Old Mink & New Money" is a celebration of the clothes that capture our memories and imaginations. Narrated by a former fashion model who now runs a Brooklyn vintage clothes and accessories store, this is not only the story of one woman's life in fashion, but a wonderfully entertaining guide for anyone seeking out vintage finds to add to their wardrobe. Marrying two of our most popular pastimes - shopping and reading - Alison Houtte examines everything from pre-War ball gowns to Seve...

Discover the evolution of the artisanal movement from the fringes of the 1970s to the spike of domesticity—home-cooking, gardening, and DIY crafting—caused by COVID-19 and what it means for the future of work and American culture. In the 1950s, America was a world of immaculate grocery stores, brightly packaged consumer goods, relentless big brand advertising, homes that were much too clean, and diets so rich in salt, sugar, fat, and preservatives you nearly have a heart attack just thinking of...

The volumes for 1998 make available influential papers of prime interest to corporate strategists and senior corporate executives, EU observers and insiders, business schools and consultants. The content is presented under major section headings covering social, economic, industrial and company affairs, and external relations.

The recession is creating havoc in the retail sector. This guide is essential reading for anyone already in - or planning to enter - the sector. "Retail Confidential" is a practical, no-nonsense guide to succeeding in the retail trade, written by well-known writer and broadcaster (and retail consultant), Joe Cushnan. Based on over 30 years experience in and around the retail trade, this book is packed with advice on what to do and what not to do to manage a successful retail business. Areas cove...

Charles Fishman takes us into the heart of the biggest company on earth, ever, to show how the ‘Wal-Mart effect’ shapes lives everywhere, whether for cleaners in America, bicycle-makers in China or salmon farmers in Chile. Now Wal-Mart’s influence is so great it can determine everything from working practices to market forces themselves, Fishman asks: how did a shop manage to do all this? And what will the ultimate cost of low prices be?

Die B2B Vertriebswelt steht auf dem Kopf! Buzzwords wie z.B. CX Customer Experience, CJ Customer Journey, KI künstliche Intelligenz, Chatbots, Touchpoint Analyse, Agile Sales und Social Selling verunsichern Vertriebsmitarbeitende und Führungskräfte mehr denn je. Möglicherweise fragen Sie sich: "Wird der Verkäufer vor Ort beim hybriden Kunden in Zukunft überhaupt noch benötigt?" Solche und andere Fragen geistern wie ein großes Schreckgespenst durch die B2B Vertriebswelt. In einer Welt die sich im...

The Superclass - politicians, military leaders, finance gurus, energy barons, media moguls and thought leaders - is the small group that currently plays the greatest role in shaping the progress of globalisation and perhaps the group most changed by that phenomenon, so much so that they have more in common with one another than they do with their own countrymen. And because this group frequently operates outside all national and international regulation, they are often in conflict with the elite...

This book is a must-read for technologists, retailers, and investors who seek to understand the warehouse automation industry and the tradeoffs of the various technologies. It walks through an array of automation options using understandable terms. It describes the history of the industry and how e-commerce catapulted warehouse automation to the forefront of supply chain operations.The Warehouse Revolution will also be of interest to those who are just curious and seek to understand what's happ...

This book discusses of how new costing and profit analytics can produce stellar profit gains. It's a collection of the most useful and important techniques leaders and owners of wholesale or distribution companies can use to build profits and cash flow. Now, it's possible to make money on every single activity in a business. This gives companies the opportunity to dominate their markets in ways that have never been possible. With dozens of examples of advanced profit reports, the book illustrat...

Mastering the Supply Chain is an introduction to supply chain management. The book integrates theory with practice and aims to create a cross-functional mindset in students and practitioners. It provides a wide overview of relevant supply chain concepts and sets out the challenges that need to be overcome in order to find practical ways of implementing these in a real company situation. Readers are continuously asked to actively reflect on the choices they make, thus experiencing first-hand th...

The formal theory of bargaining originated with John Nash's work in the early 1950s. This book discusses two recent developments in this theory. The first uses the tool of extensive games to construct theories of bargaining in which time is modeled explicitly. The second applies the theory of bargaining to the study of decentralized markets. Rather than surveying the field, the authors present a select number of models, each of which illustrates a key point. In addition, they give detailed proof...