This book includes a summary of the psychological theories which have been produced to explain aggression. Offering practical advice on methods for assessing dangerous situations and on developing personal and organizational strategies for coping with aggression, this book will be an invaluable tool towards controlling or constraining the aggression of others.

This book provides guidance on how to evaluate staff and procedures and includes a step-by-step guide to designing evaluations. Questions of cost, benefits, types of methods and ethics are all discussed. The book also equips the reader with the skills to assess evaluations provided by external consultants.