McGraw-Hill Training
2 total works
Addressing their unique issues and concerns and "speaking their language," Biech gives trainers the formation, methods, and aspiration they need to institute TQM and spread it throughout the organisation. She builds the book around principles of TQM as a powerful customer-oriented, quality-focused, process-oriented, fact-based, team-driven philosophy. How-to guidance is combined with valuable discussions of how each fits into the big picture. In addition to ready-to-use forms and plans, Bisch presents motivating examples of real-life TQM successes in the training area.
This series provides complete, instant, you-design-it training workshops! "The ASTD Trainer's Sourcebook Series" gives you easy-to-personalize, ready-to-run workshops on the hottest topics in training.Offering the ultimate in flexible design and optimum training results, the "ASTD Trainer's Sourcebook Series" is: customizable - offers dozens of training games, role plays, learning activities, surveys, overheads, presentations, and more to mix to suit your company's needs; complete - provides fully scripted whole-day, half-day, and one-hour workshops; reproducible - 8.5 x 11 format makes copying easy; authoritative - prepared by experts at the top of their fields on behalf of the American Society for Training and Development; timely - up-to-date toolkits cover the most sought-after subjects in training today; and effective - based on years of experience from trainers who know what works and what doesn't. Training pays, and good training pays more. Now you can maximize the benefits of training while minimizing the costs to your company with the "ASTD Trainer's Sourcebook Series".