TD at Work (formerly Infoline) Series

If you want to know what your employees or customers think, a survey may be the answer. But surveys provide valuable and accurate data only when they are conducted correctly.

This issue of TD at Work will help you design and administer effective surveys. “Surveys From Start to Finish” offers tips for determining when to conduct a survey, what type of survey to use, whom to survey, what questions to ask, and how to get the information you need. In the issue, you will find:

steps for creating a survey
an overview of survey types
best practices for survey scales
sample survey questions
jobs aids for survey planning
discussion of legal and ethical considerations.

Leading When There’s Too Much Change

by Megan Cole, Kristin Cullen-Lester, and William Pasmore

Published 30 September 2016

Change is nearly constant in many organizations today, often causing stress. Employees may be asked to deal with multiple initiatives at once, sometimes without knowing whether and how the changes will make their jobs easier or benefit the company as a whole. How can leaders ensure that change is manageable and that employees do not feel overwhelmed and discouraged in the face of large (and small) transitions?

This issue of TD at Work, Leading When There’s Too Much Change, helps leaders prioritize change initiatives and support employees during times of transition. In this issue, you will find:

guidance for assessing change readiness
tips for reducing and preventing change overload
suggestions for helping employees embrace change
help with assessing change burnout.