Premiere Series Books Series

Airline Maintenance Resource Management Improving Communication

by Tom Christensen and James C. Taylor

Published 30 September 1998

When dealing with the proper maintenance and repair of aircraft, safety is of utmost importance. Clear, concise communication between aircraft technicians is a strong factor contributing to the quality of work involved in the maintenance process. Airline Maintenance Resource Management, discusses the importance of good ommunication in airline maintenance and the positive results it can achieve for any maintenance department. The book also discusses, other issues involved in human factors management, including decision-making, training, and common communications mistakes. Contents Include: Communication Mistakes in Maintenance May Cost Human Lives Multi-Party Communication, Open Communication and Error Reduction Early Success With Open Communication.