In this radically updated new edition Michael Armstrong looks at the results of major research in this area. He considers how evidence-based material informs understanding of the position performance management has reached and provides practical guidance on how this evidence can be interpreted and applied.

Armstrong's Handbook of Performance Management includes 9 brand new chapters covering important developments in this area including: critiques of performance management; coaching; new performance management models and a performance management toolkit. Additional online resources are provided for both lecturers and students.

The major changes that have been affecting businesses in recent years have called for a large-scale reappraisal of the management of organizations and their individual staff members. Providing practical advice on the key elements that improve effectiveness, this study details a modern approach to human resource management that covers job design, the management of change, leadership skills, empowerment, team-building and productivity and quality management.