At a time of increasing government austerity, it is vital that managers and leaders within health and social care organisations have a critical understanding of good planning and budgeting skills. This handbook will guide managers through the complex area of the planning process and includes sections on organisational aspects of planning, completing evaluation forms and analysis and strategic goal-setting. The Author then looks at effective budgeting skills including year-end forecasting, profiling and efficiency.

Within health and social care settings, high levels of sustained performance from individuals, teams, organisations and multi-agency collaborations are required. In order to achieve this, both management and leadership have to take a clear and defined role. This book looks at the ′how to′ of performance coaching - from establishing objectives, determining frameworks, processes and systems, to monitoring and taking corrective action as necessary. Coaching in its various forms offers a means by which those involved in public service can be supported and challenged to perform.

Within health and social care settings, high levels of sustained performance from individuals, teams, organisations and multi-agency collaborations are required.

This book offers a service-oriented leadership approach for Social Work managers and looks to enhance personal effectiveness and ultimately organisational performance through human behaviour, thought and communication. It is designed to support the development of aspiring and front line managers in social work and care through the introduction of key concepts such as understanding the Self, Neuro-Linguistic Programming, self-leadership and communication.