Training and Development

by George Green

Published 13 December 2001
This is the fast track route to mastering all aspects of training and development. This book covers key training and development best practice and thinking, from establishing current levels of knowledge and skills to setting priorities, and from developing individual action plans to using technology. It contains examples and lessons from some of the world's most successful businesses, including American Airlines and National Air Traffic Services, and ideas from the smartest thinkers, including Meredith Belbin and Katherine Briggs and Isabel Briggs Myers. It includes a glossary of key concepts and a comprehensive resources guide.

Developing Teams

by George Green

Published 1 January 2003
Effective Training & Development is essential if you are to continuously get the best from your people and extend the knowledge shelf--life of your company. This module explores the vast array of options available to the HR function including on--the--job learning, formal management education, coaching and mentoring. Cost--effectiveness and measurable payback are also dealt with as cornerstones of any training and development activity.

This book offers a fast track route to mastering the management of operations and technology. It covers the key areas of operations and technology, from operating systems and managing resources to quality and environmental awareness. It contains examples and lessons from some of the world's most successful businesses, including Egg, Nissan, easyJet, Ford, British Airways and Nestle, and ideas from the smartest thinkers, including W Edwards Deming, Joseph Juran, Kaoru Ishikawa, Philip Crosby, Tom Peters and Charles Handy. It also includes a glossary of key concepts and a comprehensive resources guide.