Hands On Management: Managing Yourself
13 primary works
Book 1
A set of management books by Lesley Morrissey, a human resources manager, management trainer and commercial copywriter.
The two HANDS ON MANAGEMENT series:
The complete Managing Yourself series:
1. Secret of Success
2. Personal Organisation
3. Effective Delegation
4. Understanding Communication
5. Communicating for Results
6. Non-verbal Communication
7. Persuasion & Influence
8. Written Communication
9. Report Writing
10. Presentations with Impact
11. Decision Making
12. Contributing at Meetings
13. Becoming a Leader
The complete Managing People series:
1. Creating a Positive Environment
2. Getting Focused
3. Motivating Your Team
4. Coaching & Developing Staff
5. Developing an Effective Team
6. Recruitment Strategies
7. Interviewing for Recruitment
8. Appraisal Skills
9. Conducting & Managing Meetings
10. Negotiating Win-Win Outcomes
11. Planning Projects & Achieving Results
12. Succession Planning
13. The Role of the Boss
The two HANDS ON MANAGEMENT series:
The complete Managing Yourself series:
1. Secret of Success
2. Personal Organisation
3. Effective Delegation
4. Understanding Communication
5. Communicating for Results
6. Non-verbal Communication
7. Persuasion & Influence
8. Written Communication
9. Report Writing
10. Presentations with Impact
11. Decision Making
12. Contributing at Meetings
13. Becoming a Leader
The complete Managing People series:
1. Creating a Positive Environment
2. Getting Focused
3. Motivating Your Team
4. Coaching & Developing Staff
5. Developing an Effective Team
6. Recruitment Strategies
7. Interviewing for Recruitment
8. Appraisal Skills
9. Conducting & Managing Meetings
10. Negotiating Win-Win Outcomes
11. Planning Projects & Achieving Results
12. Succession Planning
13. The Role of the Boss
Book 2
A set of management books by Lesley Morrissey, a human resources manager, management trainer and commercial copywriter.
The two HANDS ON MANAGEMENT series:
The complete Managing Yourself series:
1. Secret of Success
2. Personal Organisation
3. Effective Delegation
4. Understanding Communication
5. Communicating for Results
6. Non-verbal Communication
7. Persuasion & Influence
8. Written Communication
9. Report Writing
10. Presentations with Impact
11. Decision Making
12. Contributing at Meetings
13. Becoming a Leader
The complete Managing People series:
1. Creating a Positive Environment
2. Getting Focused
3. Motivating Your Team
4. Coaching & Developing Staff
5. Developing an Effective Team
6. Recruitment Strategies
7. Interviewing for Recruitment
8. Appraisal Skills
9. Conducting & Managing Meetings
10. Negotiating Win-Win Outcomes
11. Planning Projects & Achieving Results
12. Succession Planning
13. The Role of the Boss
The two HANDS ON MANAGEMENT series:
The complete Managing Yourself series:
1. Secret of Success
2. Personal Organisation
3. Effective Delegation
4. Understanding Communication
5. Communicating for Results
6. Non-verbal Communication
7. Persuasion & Influence
8. Written Communication
9. Report Writing
10. Presentations with Impact
11. Decision Making
12. Contributing at Meetings
13. Becoming a Leader
The complete Managing People series:
1. Creating a Positive Environment
2. Getting Focused
3. Motivating Your Team
4. Coaching & Developing Staff
5. Developing an Effective Team
6. Recruitment Strategies
7. Interviewing for Recruitment
8. Appraisal Skills
9. Conducting & Managing Meetings
10. Negotiating Win-Win Outcomes
11. Planning Projects & Achieving Results
12. Succession Planning
13. The Role of the Boss
Book 3
A set of management books by Lesley Morrissey, a human resources manager, management trainer and commercial copywriter.
The two HANDS ON MANAGEMENT series:
The complete Managing Yourself series:
1. Secret of Success
2. Personal Organisation
3. Effective Delegation
4. Understanding Communication
5. Communicating for Results
6. Non-verbal Communication
7. Persuasion & Influence
8. Written Communication
9. Report Writing
10. Presentations with Impact
11. Decision Making
12. Contributing at Meetings
13. Becoming a Leader
The complete Managing People series:
1. Creating a Positive Environment
2. Getting Focused
3. Motivating Your Team
4. Coaching & Developing Staff
5. Developing an Effective Team
6. Recruitment Strategies
7. Interviewing for Recruitment
8. Appraisal Skills
9. Conducting & Managing Meetings
10. Negotiating Win-Win Outcomes
11. Planning Projects & Achieving Results
12. Succession Planning
13. The Role of the Boss
The two HANDS ON MANAGEMENT series:
The complete Managing Yourself series:
1. Secret of Success
2. Personal Organisation
3. Effective Delegation
4. Understanding Communication
5. Communicating for Results
6. Non-verbal Communication
7. Persuasion & Influence
8. Written Communication
9. Report Writing
10. Presentations with Impact
11. Decision Making
12. Contributing at Meetings
13. Becoming a Leader
The complete Managing People series:
1. Creating a Positive Environment
2. Getting Focused
3. Motivating Your Team
4. Coaching & Developing Staff
5. Developing an Effective Team
6. Recruitment Strategies
7. Interviewing for Recruitment
8. Appraisal Skills
9. Conducting & Managing Meetings
10. Negotiating Win-Win Outcomes
11. Planning Projects & Achieving Results
12. Succession Planning
13. The Role of the Boss
Book 4
A set of management books by Lesley Morrissey, a human resources manager, management trainer and commercial copywriter.
The two HANDS ON MANAGEMENT series:
The complete Managing Yourself series:
1. Secret of Success
2. Personal Organisation
3. Effective Delegation
4. Understanding Communication
5. Communicating for Results
6. Non-verbal Communication
7. Persuasion & Influence
8. Written Communication
9. Report Writing
10. Presentations with Impact
11. Decision Making
12. Contributing at Meetings
13. Becoming a Leader
The complete Managing People series:
1. Creating a Positive Environment
2. Getting Focused
3. Motivating Your Team
4. Coaching & Developing Staff
5. Developing an Effective Team
6. Recruitment Strategies
7. Interviewing for Recruitment
8. Appraisal Skills
9. Conducting & Managing Meetings
10. Negotiating Win-Win Outcomes
11. Planning Projects & Achieving Results
12. Succession Planning
13. The Role of the Boss
The two HANDS ON MANAGEMENT series:
The complete Managing Yourself series:
1. Secret of Success
2. Personal Organisation
3. Effective Delegation
4. Understanding Communication
5. Communicating for Results
6. Non-verbal Communication
7. Persuasion & Influence
8. Written Communication
9. Report Writing
10. Presentations with Impact
11. Decision Making
12. Contributing at Meetings
13. Becoming a Leader
The complete Managing People series:
1. Creating a Positive Environment
2. Getting Focused
3. Motivating Your Team
4. Coaching & Developing Staff
5. Developing an Effective Team
6. Recruitment Strategies
7. Interviewing for Recruitment
8. Appraisal Skills
9. Conducting & Managing Meetings
10. Negotiating Win-Win Outcomes
11. Planning Projects & Achieving Results
12. Succession Planning
13. The Role of the Boss
Book 5
A set of management books by Lesley Morrissey, a human resources manager, management trainer and commercial copywriter.
The two HANDS ON MANAGEMENT series:
The complete Managing Yourself series:
1. Secret of Success
2. Personal Organisation
3. Effective Delegation
4. Understanding Communication
5. Communicating for Results
6. Non-verbal Communication
7. Persuasion & Influence
8. Written Communication
9. Report Writing
10. Presentations with Impact
11. Decision Making
12. Contributing at Meetings
13. Becoming a Leader
The complete Managing People series:
1. Creating a Positive Environment
2. Getting Focused
3. Motivating Your Team
4. Coaching & Developing Staff
5. Developing an Effective Team
6. Recruitment Strategies
7. Interviewing for Recruitment
8. Appraisal Skills
9. Conducting & Managing Meetings
10. Negotiating Win-Win Outcomes
11. Planning Projects & Achieving Results
12. Succession Planning
13. The Role of the Boss
The two HANDS ON MANAGEMENT series:
The complete Managing Yourself series:
1. Secret of Success
2. Personal Organisation
3. Effective Delegation
4. Understanding Communication
5. Communicating for Results
6. Non-verbal Communication
7. Persuasion & Influence
8. Written Communication
9. Report Writing
10. Presentations with Impact
11. Decision Making
12. Contributing at Meetings
13. Becoming a Leader
The complete Managing People series:
1. Creating a Positive Environment
2. Getting Focused
3. Motivating Your Team
4. Coaching & Developing Staff
5. Developing an Effective Team
6. Recruitment Strategies
7. Interviewing for Recruitment
8. Appraisal Skills
9. Conducting & Managing Meetings
10. Negotiating Win-Win Outcomes
11. Planning Projects & Achieving Results
12. Succession Planning
13. The Role of the Boss
Book 6
Management book by author Lesley Morrissey, a human resources manager, management trainer and commercial copywriter.
The two HANDS ON MANAGEMENT series include:
The complete Managing Yourself series:
1. Secret of Success
2. Personal Organisation
3. Effective Delegation
4. Understanding Communication
5. Communicating for Results
6. Non-verbal Communication
7. Persuasion & Influence
8. Written Communication
9. Report Writing
10. Presentations with Impact
11. Decision Making
12. Contributing at Meetings
13. Becoming a Leader
The complete Managing People series:
1. Creating a Positive Environment
2. Getting Focused
3. Motivating Your Team
4. Coaching & Developing Staff
5. Developing an Effective Team
6. Recruitment Strategies
7. Interviewing for Recruitment
8. Appraisal Skills
9. Conducting & Managing Meetings
10. Negotiating Win-Win Outcomes
11. Planning Projects & Achieving Results
12. Succession Planning
13. The Role of the Boss
The two HANDS ON MANAGEMENT series include:
The complete Managing Yourself series:
1. Secret of Success
2. Personal Organisation
3. Effective Delegation
4. Understanding Communication
5. Communicating for Results
6. Non-verbal Communication
7. Persuasion & Influence
8. Written Communication
9. Report Writing
10. Presentations with Impact
11. Decision Making
12. Contributing at Meetings
13. Becoming a Leader
The complete Managing People series:
1. Creating a Positive Environment
2. Getting Focused
3. Motivating Your Team
4. Coaching & Developing Staff
5. Developing an Effective Team
6. Recruitment Strategies
7. Interviewing for Recruitment
8. Appraisal Skills
9. Conducting & Managing Meetings
10. Negotiating Win-Win Outcomes
11. Planning Projects & Achieving Results
12. Succession Planning
13. The Role of the Boss
Book 7
Management book by author Lesley Morrissey, a human resources manager, management trainer and commercial copywriter.
The two HANDS ON MANAGEMENT series include:
The complete Managing Yourself series:
1. Secret of Success
2. Personal Organisation
3. Effective Delegation
4. Understanding Communication
5. Communicating for Results
6. Non-verbal Communication
7. Persuasion & Influence
8. Written Communication
9. Report Writing
10. Presentations with Impact
11. Decision Making
12. Contributing at Meetings
13. Becoming a Leader
The complete Managing People series:
1. Creating a Positive Environment
2. Getting Focused
3. Motivating Your Team
4. Coaching & Developing Staff
5. Developing an Effective Team
6. Recruitment Strategies
7. Interviewing for Recruitment
8. Appraisal Skills
9. Conducting & Managing Meetings
10. Negotiating Win-Win Outcomes
11. Planning Projects & Achieving Results
12. Succession Planning
13. The Role of the Boss
The two HANDS ON MANAGEMENT series include:
The complete Managing Yourself series:
1. Secret of Success
2. Personal Organisation
3. Effective Delegation
4. Understanding Communication
5. Communicating for Results
6. Non-verbal Communication
7. Persuasion & Influence
8. Written Communication
9. Report Writing
10. Presentations with Impact
11. Decision Making
12. Contributing at Meetings
13. Becoming a Leader
The complete Managing People series:
1. Creating a Positive Environment
2. Getting Focused
3. Motivating Your Team
4. Coaching & Developing Staff
5. Developing an Effective Team
6. Recruitment Strategies
7. Interviewing for Recruitment
8. Appraisal Skills
9. Conducting & Managing Meetings
10. Negotiating Win-Win Outcomes
11. Planning Projects & Achieving Results
12. Succession Planning
13. The Role of the Boss
Book 8
Management book by author Lesley Morrissey, a human resources manager, management trainer and commercial copywriter.
The two HANDS ON MANAGEMENT series include:
The complete Managing Yourself series:
1. Secret of Success
2. Personal Organisation
3. Effective Delegation
4. Understanding Communication
5. Communicating for Results
6. Non-verbal Communication
7. Persuasion & Influence
8. Written Communication
9. Report Writing
10. Presentations with Impact
11. Decision Making
12. Contributing at Meetings
13. Becoming a Leader
The complete Managing People series:
1. Creating a Positive Environment
2. Getting Focused
3. Motivating Your Team
4. Coaching & Developing Staff
5. Developing an Effective Team
6. Recruitment Strategies
7. Interviewing for Recruitment
8. Appraisal Skills
9. Conducting & Managing Meetings
10. Negotiating Win-Win Outcomes
11. Planning Projects & Achieving Results
12. Succession Planning
13. The Role of the Boss
The two HANDS ON MANAGEMENT series include:
The complete Managing Yourself series:
1. Secret of Success
2. Personal Organisation
3. Effective Delegation
4. Understanding Communication
5. Communicating for Results
6. Non-verbal Communication
7. Persuasion & Influence
8. Written Communication
9. Report Writing
10. Presentations with Impact
11. Decision Making
12. Contributing at Meetings
13. Becoming a Leader
The complete Managing People series:
1. Creating a Positive Environment
2. Getting Focused
3. Motivating Your Team
4. Coaching & Developing Staff
5. Developing an Effective Team
6. Recruitment Strategies
7. Interviewing for Recruitment
8. Appraisal Skills
9. Conducting & Managing Meetings
10. Negotiating Win-Win Outcomes
11. Planning Projects & Achieving Results
12. Succession Planning
13. The Role of the Boss
Book 9
Management books by author Lesley Morrissey, a human resources manager, management trainer and commercial copywriter.
The two HANDS ON MANAGEMENT series:
The complete Managing Yourself series:
1. Secret of Success
2. Personal Organisation
3. Effective Delegation
4. Understanding Communication
5. Communicating for Results
6. Non-verbal Communication
7. Persuasion & Influence
8. Written Communication
9. Report Writing
10. Presentations with Impact
11. Decision Making
12. Contributing at Meetings
13. Becoming a Leader
The complete Managing People series:
1. Creating a Positive Environment
2. Getting Focused
3. Motivating Your Team
4. Coaching & Developing Staff
5. Developing an Effective Team
6. Recruitment Strategies
7. Interviewing for Recruitment
8. Appraisal Skills
9. Conducting & Managing Meetings
10. Negotiating Win-Win Outcomes
11. Planning Projects & Achieving Results
12. Succession Planning
13. The Role of the Boss
The two HANDS ON MANAGEMENT series:
The complete Managing Yourself series:
1. Secret of Success
2. Personal Organisation
3. Effective Delegation
4. Understanding Communication
5. Communicating for Results
6. Non-verbal Communication
7. Persuasion & Influence
8. Written Communication
9. Report Writing
10. Presentations with Impact
11. Decision Making
12. Contributing at Meetings
13. Becoming a Leader
The complete Managing People series:
1. Creating a Positive Environment
2. Getting Focused
3. Motivating Your Team
4. Coaching & Developing Staff
5. Developing an Effective Team
6. Recruitment Strategies
7. Interviewing for Recruitment
8. Appraisal Skills
9. Conducting & Managing Meetings
10. Negotiating Win-Win Outcomes
11. Planning Projects & Achieving Results
12. Succession Planning
13. The Role of the Boss
Book 10
This short booklet helps individuals with presenting in front of small and/or large groups. It includes useful tips and hints on how to present effectively and successfully communicate with your audience.
This is the 10th booklet in the `Hands On Management: Managing Yourself’ series by author Lesley Morrissey; a human resources manager, management trainer and commercial copywriter.
The two HANDS ON MANAGEMENT series:
The complete Managing Yourself series:
1. Secret of Success
2. Personal Organisation
3. Effective Delegation
4. Understanding Communication
5. Communicating for Results
6. Non-verbal Communication
7. Persuasion & Influence
8. Written Communication
9. Report Writing
10. Presentations with Impact
11. Decision Making
12. Contributing at Meetings
13. Becoming a Leader
The complete Managing People series:
1. Creating a Positive Environment
2. Getting Focused
3. Motivating Your Team
4. Coaching & Developing Staff
5. Developing an Effective Team
6. Recruitment Strategies
7. Interviewing for Recruitment
8. Appraisal Skills
9. Conducting & Managing Meetings
10. Negotiating Win-Win Outcomes
11. Planning Projects & Achieving Results
12. Succession Planning
13. The Role of the Boss
This is the 10th booklet in the `Hands On Management: Managing Yourself’ series by author Lesley Morrissey; a human resources manager, management trainer and commercial copywriter.
The two HANDS ON MANAGEMENT series:
The complete Managing Yourself series:
1. Secret of Success
2. Personal Organisation
3. Effective Delegation
4. Understanding Communication
5. Communicating for Results
6. Non-verbal Communication
7. Persuasion & Influence
8. Written Communication
9. Report Writing
10. Presentations with Impact
11. Decision Making
12. Contributing at Meetings
13. Becoming a Leader
The complete Managing People series:
1. Creating a Positive Environment
2. Getting Focused
3. Motivating Your Team
4. Coaching & Developing Staff
5. Developing an Effective Team
6. Recruitment Strategies
7. Interviewing for Recruitment
8. Appraisal Skills
9. Conducting & Managing Meetings
10. Negotiating Win-Win Outcomes
11. Planning Projects & Achieving Results
12. Succession Planning
13. The Role of the Boss
Book 11
We all make decisions every day – shall I get up when the alarm goes off, or stay in bed another 10 minutes; do I want cereal or a cooked breakfast; do I want to walk or get the bus?
Whichever decision we make there is an associated negative and positive impact. The decision may be a `gut reaction’, but the consequences have also had an effect on that final decision.
Deciding what to have for breakfast is not good training for business decision-making! In business decisions can be far-reaching in their effect and that makes it really important to make a good one.
Decision-making is sometimes done alone, sometimes in groups and sometimes in a linear system – where one person makes the initial decision and then has to justify it to someone else who then amends, changes or agrees to it. This chain can extend to three or four people at times.
Sound decision-making is a useful skill – however, it does not guarantee that your decisions will always be right! Robert Townsend, who launched the car hire giant Avis, reckoned he made a good decision once out of every three times!
Given that he is considered to be a very successful businessman it gives the rest of us some hope, and reassurance when we find we made a poor decision.
This Book is designed to give you some tools and guidance on scientific decision making so at least you can be sure that you did everything humanly possible to make a good decision.
This is the 11th booklet in the `Hands On Management: Managing Yourself’ series by author Lesley Morrissey; a human resources manager, management trainer and commercial copywriter.
The two HANDS ON MANAGEMENT series:
The complete Managing Yourself series:
1. Secret of Success
2. Personal Organisation
3. Effective Delegation
4. Understanding Communication
5. Communicating for Results
6. Non-verbal Communication
7. Persuasion & Influence
8. Written Communication
9. Report Writing
10. Presentations with Impact
11. Decision Making
12. Contributing at Meetings
13. Becoming a Leader
The complete Managing People series:
1. Creating a Positive Environment
2. Getting Focused
3. Motivating Your Team
4. Coaching & Developing Staff
5. Developing an Effective Team
6. Recruitment Strategies
7. Interviewing for Recruitment
8. Appraisal Skills
9. Conducting & Managing Meetings
10. Negotiating Win-Win Outcomes
11. Planning Projects & Achieving Results
12. Succession Planning
13. The Role of the Boss
Whichever decision we make there is an associated negative and positive impact. The decision may be a `gut reaction’, but the consequences have also had an effect on that final decision.
Deciding what to have for breakfast is not good training for business decision-making! In business decisions can be far-reaching in their effect and that makes it really important to make a good one.
Decision-making is sometimes done alone, sometimes in groups and sometimes in a linear system – where one person makes the initial decision and then has to justify it to someone else who then amends, changes or agrees to it. This chain can extend to three or four people at times.
Sound decision-making is a useful skill – however, it does not guarantee that your decisions will always be right! Robert Townsend, who launched the car hire giant Avis, reckoned he made a good decision once out of every three times!
Given that he is considered to be a very successful businessman it gives the rest of us some hope, and reassurance when we find we made a poor decision.
This Book is designed to give you some tools and guidance on scientific decision making so at least you can be sure that you did everything humanly possible to make a good decision.
This is the 11th booklet in the `Hands On Management: Managing Yourself’ series by author Lesley Morrissey; a human resources manager, management trainer and commercial copywriter.
The two HANDS ON MANAGEMENT series:
The complete Managing Yourself series:
1. Secret of Success
2. Personal Organisation
3. Effective Delegation
4. Understanding Communication
5. Communicating for Results
6. Non-verbal Communication
7. Persuasion & Influence
8. Written Communication
9. Report Writing
10. Presentations with Impact
11. Decision Making
12. Contributing at Meetings
13. Becoming a Leader
The complete Managing People series:
1. Creating a Positive Environment
2. Getting Focused
3. Motivating Your Team
4. Coaching & Developing Staff
5. Developing an Effective Team
6. Recruitment Strategies
7. Interviewing for Recruitment
8. Appraisal Skills
9. Conducting & Managing Meetings
10. Negotiating Win-Win Outcomes
11. Planning Projects & Achieving Results
12. Succession Planning
13. The Role of the Boss
Book 12
This short booklet helps individuals with contributing at meetings.
This is the 12th booklet in the `Hands On Management: Managing Yourself’ series by author Lesley Morrissey; a human resources manager, management trainer and commercial copywriter.
The two HANDS ON MANAGEMENT series:
The complete Managing Yourself series:
1. Secret of Success
2. Personal Organisation
3. Effective Delegation
4. Understanding Communication
5. Communicating for Results
6. Non-verbal Communication
7. Persuasion & Influence
8. Written Communication
9. Report Writing
10. Presentations with Impact
11. Decision Making
12. Contributing at Meetings
13. Becoming a Leader
The complete Managing People series:
1. Creating a Positive Environment
2. Getting Focused
3. Motivating Your Team
4. Coaching & Developing Staff
5. Developing an Effective Team
6. Recruitment Strategies
7. Interviewing for Recruitment
8. Appraisal Skills
9. Conducting & Managing Meetings
10. Negotiating Win-Win Outcomes
11. Planning Projects & Achieving Results
12. Succession Planning
13. The Role of the Boss
This is the 12th booklet in the `Hands On Management: Managing Yourself’ series by author Lesley Morrissey; a human resources manager, management trainer and commercial copywriter.
The two HANDS ON MANAGEMENT series:
The complete Managing Yourself series:
1. Secret of Success
2. Personal Organisation
3. Effective Delegation
4. Understanding Communication
5. Communicating for Results
6. Non-verbal Communication
7. Persuasion & Influence
8. Written Communication
9. Report Writing
10. Presentations with Impact
11. Decision Making
12. Contributing at Meetings
13. Becoming a Leader
The complete Managing People series:
1. Creating a Positive Environment
2. Getting Focused
3. Motivating Your Team
4. Coaching & Developing Staff
5. Developing an Effective Team
6. Recruitment Strategies
7. Interviewing for Recruitment
8. Appraisal Skills
9. Conducting & Managing Meetings
10. Negotiating Win-Win Outcomes
11. Planning Projects & Achieving Results
12. Succession Planning
13. The Role of the Boss
Book 13
This is the 13th booklet in the `Hands On Management: Managing Yourself’ series by author Lesley Morrissey; a human resources manager, management trainer and commercial copywriter.
The two HANDS ON MANAGEMENT series:
The complete Managing Yourself series:
1. Secret of Success
2. Personal Organisation
3. Effective Delegation
4. Understanding Communication
5. Communicating for Results
6. Non-verbal Communication
7. Persuasion & Influence
8. Written Communication
9. Report Writing
10. Presentations with Impact
11. Decision Making
12. Contributing at Meetings
13. Becoming a Leader
The complete Managing People series:
1. Creating a Positive Environment
2. Getting Focused
3. Motivating Your Team
4. Coaching & Developing Staff
5. Developing an Effective Team
6. Recruitment Strategies
7. Interviewing for Recruitment
8. Appraisal Skills
9. Conducting & Managing Meetings
10. Negotiating Win-Win Outcomes
11. Planning Projects & Achieving Results
12. Succession Planning
13. The Role of the Boss
The two HANDS ON MANAGEMENT series:
The complete Managing Yourself series:
1. Secret of Success
2. Personal Organisation
3. Effective Delegation
4. Understanding Communication
5. Communicating for Results
6. Non-verbal Communication
7. Persuasion & Influence
8. Written Communication
9. Report Writing
10. Presentations with Impact
11. Decision Making
12. Contributing at Meetings
13. Becoming a Leader
The complete Managing People series:
1. Creating a Positive Environment
2. Getting Focused
3. Motivating Your Team
4. Coaching & Developing Staff
5. Developing an Effective Team
6. Recruitment Strategies
7. Interviewing for Recruitment
8. Appraisal Skills
9. Conducting & Managing Meetings
10. Negotiating Win-Win Outcomes
11. Planning Projects & Achieving Results
12. Succession Planning
13. The Role of the Boss