Written by three prominent professors, this text stresses how information technology provides solutions to organizational problems and challenges and emphasizes the innovative uses of informational technology. By taking a practical, managerial-oriented approach, the book demonstrates that information technology can be provided not only by information systems departments, but by end-users as well. There are four overarching themes that are stressed throughout the book that reflect the authors' vision of where information systems are going: real world orientation, productivity and quality, technology and applications, as well as comprehensiveness.