Tilde skills Outlook 2013 - Communicating Electronically & Organise Schedules contributes directly to achieving the units of competency BSBITU203A Communicate Electronically & BSBADM307B Organise Schedules (Business Services Training Package BSB07).

This book would be of interest to those who want to acquire detailed skills in sending, receiving and managing email, plus explore online collaboration tools and schedules.

Key features of this book include:
  • writing and sending emails, advanced email options, organising emails, email constraints, contacts and lists;
  • webmail, instant messaging, online forums, other collaborative tools;
  • 26 hands-on exercises, plus Terms & Concepts reviews questions;
  • establishing schedule requirements;
  • manual and electronic scheduling tools; and
  • managing schedules with Microsoft Outlook.

Tilde skills Getting Results Designing and Producing Business Documents - Microsoft Office 2013 contributes directly to achieving the unit of competency BSBITU306A Design and Produce business documents in the Business Services Training Package (BSB07).

Key features of this book include:
  • an applied look at computer integration skills using Microsoft Office 2013 including Word, Excel, PowerPoint and Access;
  • a streamlined, task-focused and faster-paced approach to acquiring business computing skills;
  • 29 business tasks which allow students to progress quickly while consolidating and extending their skills;
  • additional appendix material including short-cut keys, customising the Quick Access Toolbar, and Help.