Book 66

This overview of issues pertinent to case management in the social services illustrates the diversity of innovative approaches which have been developed. These include: new forms of outreach and assessment; alternative methods for engaging family members and natural supports; and strategies attuned to the needs of culturally diverse constituencies.

The degree to which existing services are available to meet clients' needs, and variations in service philosophies and resources are among the issues discussed. Examples from many practice settings illustrate the adaptability of case management.


Building Support Networks for the Elderly is concerned with the principles of networking and how these can be used to help the aged in a community. A practical guide for the practicing professional in human services, it describes the range of options for care of the ageing, from family care to case management and self-help groups and provides training models and policy implications for these various options.