This text covers the mandatory units of the Foundation GNVQ. These include: processing business payments, investigating business and customers, and investigating working in leisure and tourism. The elements, evidence indicators and performance skills are fully integrated throughout the text. The text provides an easy-to-use resource for the foundation course, with a range of case studies and student activities to develop students' knowledge. With advice on portfolio building and including checklists and summaries, this should be a useful text for students on the foundation course.

This text covers all the option units for the GNVQ Foundation Business scheme and includes all the units and elements of each topic. Activities and case studies are used within every unit and the core skills are integrated. It is based on the current syllabus course scheme and covers the following option units: health and safety; investigating businesses and the economy; monitoring customer satisfaction, processing business documents; scheduling and booking.

This text covers all the option units of the Foundation Leisure and Tourism GNVQ and includes all the units and elements of each topic. It contains case studies and assignments based on real companies, and covers topics such as: contributing to a team activity; presentation and display; planning itineraries and making bookings; exploring the provision of travel and tourism products and services; exploring recreational activities; processing payments and basic budgeting.