The Leader's Guide
3 total works
Leader's Guide to Coaching and Mentoring, The
by Fiona Dent and Mike Brent
The Leader’s Guide to Coaching & Mentoring is a highly practical handbook that helps managers get the most out of their people. It includes grounded advice on the practicalities of both coaching and mentoring – such as how to structure a session – as well as core content on:
· The skills required for coaching and mentoring, including listening, questioning, observing body language, challenging and affirming
· The established processes for coaching and mentoring, such as GROW, relational coaching, reverse mentoring and solution-focused coaching
· The scenarios in which coaching and mentoring skills are particularly appropriate, for example, coaching under-performers, coaching star performers and coaching for career development
There is also a handy section on the 10 pitfalls to avoid when coaching or mentoring.
Written in the no-nonsense and engaging style of the other Leader’s Guide books, this is the best tool on the market for managers wanting to coach their people to optimum performance.
'In this hands-on book, Mike and Fiona highlight the real difference between conventional management and effective leadership: management is a profession, while coaching is much wider; it encourages social interaction and a focus on human relationships at work. That’s what new generations expect and respect.'
Laurent Choain, Chief People & Communication Officer, Mazars Group
'It’s not always easy for managers to recognise what real coaching is, let alone its value. This book makes a compelling case for the Manager as Coach and contains real, usable examples of how to go about it.'
Ian Johnston, Chief Executive, Dubai Financial Services Authority
Shortlisted for the CMI Management Book of the Year 2011, Practical Manager Category
The Leader’s Guide to Influence will show you how to step up your people skills and improve working relationships so you can get the business results you want.
Combing the hugely popular areas of influence and leadership, this book will show you how to step up your interpersonal effectiveness by learning how to work more successfully with those around you, be they people you manage, colleagues, client or business partners.
Through a combination of practical exercises, case studies and no-nonsense advice, this book shows you how to:
Increase your confidence and impact.
Communicate more effectively.
Learn different tools, techniques and approaches when working with different types of people.
Listen and question effectively.
Develop rapport and empathy.
Give better feedback.
Deal with difficult situations and cope with conflict.
'A very valuable resource for busy leaders to dip in and out of as time allows.'
- Dr Mark Pegg, Chief Executive, Leadership Foundation for Higher Education
'Clear and concise with great anecdotes and oozing with experience.'
-Dr K. D. Akabusi, MBE, MA, FPSA, Executive Director, The Akabusi Company
Coaching, motivating, team building and influencing are all essential tools for getting the most out of the people around you. Commonly described as ‘soft skills’, there’s nothing soft about the impact they will have on your business performance.
This book is your toolkit for managing yourself, facilitating team performance and surviving and thriving in times of change.
Step up your management skills now to get the business results you need.