Software Quality Assurance

by Darrel Ince

Published 22 May 1995
This is an adaptation of "Introduction to SQA and its Implementation". Sections previously relevant to the professional reader are replaced by student-oriented features, such as self-assessment questions, bullet-point summaries and further reading sections. Also new to this version is a chapter on software metrics, plus further sections on costing, estimating and motivation. The process modelling chapter has also been expanded to reflect the developments that have occured since 1993.

This work considers the international standard ISO 9001 and its implications for software quality assurance. Beginning with a clear introduction to quality and to the ISO 9000 series, the work goes on to examine in depth one particular facet of the standard in each chapter. In each case, the section is discussed generally, its relevance to software development is highlighted, typical errors and problems are described and a set of checks is provided.

Designed to assist in the setting up of quality assurance practices in the workplace. This book gives advice on how to write procedures; how to gain ISO 9001 certification; what the impact of CASE technology is on a quality system and how to ensure staff accept the new quality system. Assuming that your organization has a non-existent QA system, this book describes how an efficient and workable quality system can be built up from standards, procedures and guidelines in an accessible and interesting way. Also included is a checklist of questions, which enables readers to determine the strengths and weaknesses of their current quality system; detailed discussion of the quality documentation required for all project activities ranging from project planning to acceptance testing and a full examination of the process of ensuring high quality in the human-computer interface.